FAQ

We primarily cover central Tokyo and surrounding areas (Yokohama, Kawasaki, Chiba, southern Saitama, etc.).
For other regions, please inquire. Additional transportation fees may apply for distant locations.

We bring our essential cooking equipment, but the following would be helpful:

• Preparation space (approximately 1 tatami / 1.6 sqm, including table)
• Sink (for hand washing)

Details will be discussed at the time of booking.

We can substitute disliked ingredients with alternatives.
For severe allergies, we may be unable to fully accommodate due to shared rice and ingredient containers. Please consult with us in advance.
We currently do not offer fully vegetarian options such as vegetable sushi.

After booking confirmation, the following applies:

• 7+ days in advance: No charge
• 6 to 3 days before: 30% of total
• 2 days to the day before: 50% of total
• Day of event: 100% of total

Cancellations due to natural disaster or force majeure are exceptions.

Cash and bank transfer are accepted.
For bank transfer, payment is requested by the day before the event.

Yes, English-language guidance is available. We can explain the sushi and engage in basic conversation in English, so for events with international guests, please feel free to consult us about the details.

Yes, we provide food poisoning insurance for your peace of mind. In the unlikely event of an issue, we respond promptly and appropriately. Customer safety and satisfaction are our top priorities.

For sushi catering in Tokyo, your event will be handled by trusted chefs and partners selected by Sushi Hatake, based on your booking details. Founder Takahiro Hirai oversees the brand’s concept and inquiry coordination. After your booking is confirmed, details about the assigned chef and service arrangements will be shared before your event.

The assigned chef is selected based on Sushi Hatake’s quality standards. Sushi technique, conduct, and hospitality are all verified by the founder before service.