Frequently Asked Questions

What areas do you cover?

We primarily serve Tokyo and nearby areas such as Yokohama, Kawasaki, southern Saitama, and Chiba. For other regions, please feel free to contact us. Additional travel fees may apply for distant locations.

Are there any equipment or space requirements?

We bring most cooking tools ourselves, but the following setup would be appreciated:

  • Preparation space (at least the size of one tatami mat, including table)
  • Running water for hand washing

We will confirm details during your booking.

Can you accommodate allergies, dislikes, or vegetarian guests?

We can substitute ingredients for items you dislike. Please note that we use the same sushi rice and ingredient containers, so we may not be able to accommodate guests with severe allergies. Feel free to consult us in advance. At this time, we do not offer a fully vegetarian sushi menu.

What is your cancellation policy?

Cancellations after booking are subject to the following fees:

  • Up to 7 days prior: No charge
  • 6 to 3 days prior: 30% of total cost
  • 2 to 1 day prior: 50% of total cost
  • Same-day cancellation: 100% of total cost

However, in the event of natural disasters or unavoidable emergencies, this policy may not apply.

What payment methods do you accept?

We accept cash or bank transfer. If paying by bank transfer, please complete the payment by the day before the event.

Can you accommodate international guests?

Yes, we can communicate in English. We can explain the sushi and provide basic conversation in English, making it comfortable for international guests at your party or event. Feel free to ask us in advance.

Do you have insurance for food safety or damage?

Yes, we carry insurance that covers food poisoning and accidental breakage of tableware during service. We strive to provide safe and high-quality service with utmost care, so you can rest assured.