Frequently Asked Questions
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What areas do you travel to?
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We mainly serve Tokyo and nearby areas (Yokohama, Kawasaki, Chiba, southern Saitama, etc.).
Please feel free to inquire about other locations. For longer distances, additional transportation fees may apply.
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Do we need to prepare any equipment?
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I bring the essential tools, but it helps if you can provide the following:
- A prep space (about 1 tatami-mat area, including a table)
- Access to running water (for hand washing)
We’ll confirm the details when you make your reservation.
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Can you accommodate allergies, dislikes, or vegetarian requests?
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If there are ingredients you dislike, we can usually substitute with other items.
However, for guests with severe allergies, accommodation may be difficult because the same rice and ingredient cases may be used, and cross-contact can occur.
Please consult us in advance.
At this time, we do not offer a fully vegetarian course (e.g., vegetable-only sushi).
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Do you have a cancellation policy?
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After your booking is confirmed, the cancellation fees are as follows:
- Up to 7 days before: no fee
- 6–3 days before: 30% of the total
- 2 days before to the day before: 50% of the total
- Same day: 100% of the total
Exceptions may apply in cases of natural disasters or other unavoidable circumstances.
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What payment methods do you accept?
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We accept cash and bank transfer.
For bank transfers, please complete payment by the day before the event.
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Can you serve guests from overseas?
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Yes. English is available. I can explain the sushi and handle basic conversation, so I can support parties and events with overseas guests. Please feel free to reach out.
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Do you have insurance in case of food poisoning or broken tableware?
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Yes. For your peace of mind, we carry insurance that covers food poisoning incidents, and we will respond appropriately if anything occurs.
In addition, coverage also applies if tableware is accidentally damaged during service.
Your safety and satisfaction come first, and we take great care in every step of the service.